FAQ

Ordering
*How do I order?
It's easy. Just click the buy button and follow the instructions on screen.
*How do I make changes to my order?
The best thing to do is contact me at ecofreakinteriors@gmail.com and I'll walk you through the process
*Is personalisation available?
Yes, just send me a message before you order to discuss you requirements
*Are custom orders available?
If you can't find exactly what you're looking for, then don't hesitate to send me a message, So i can work with you to create the custom order of your dreams

Payment
*What payments are accepted?
Currently you can pay with Shopify Pay using various cards. You can also check out with PayPal.

Shipping
*How will my order be shipped?
 UK shipping is free for orders over £20
 Standard UK shipping for orders less than £20 are a flat rate of £4.20 
*International Shipping
 Shipping to Europe is £10.90
 Shipping to America is £16.30
 Free shipping does not apply for international shipping.
 For areas not mentioned just message me before you checkout.
*How will my order be shipped? 
Once your order is completed I aim to package and ship within 24 hours ,         
 For standard UK based shipping your order will arrive via royal mail. For larger   items i may choose to use another courier                                           
 Estimated delivery is 3-5 days. Depending on where you live, the time it may     take for your order to reach you, may vary. 
 If international then your mail carrier information will be sent to you with the   shipping confirmation.
 For custom orders i will email you with details of current turn-around time and   delivery.
Returns
*Can I return my order?
This information can be found here...   https://www.ecofreakinteriors.co.uk/policies/refund-policy
Privacy
*How will my information be used?
This information is here
Product FAQ
*Where are materials sourced from?
 All of my items are made from reclaimed and vintage materials . I find the base   materials discarded by others and source paint from recycle centres.
 Because of this you may see minor imperfections, especially in the wood. This   does not affect the integrity of the piece and all adds to the charm of owning a   stylish and sustainable piece of home decor.
 The definition of upcycling is "to create a product of higher quality than the   original" and that is what i aim to do when i reclaim and reuse objects.

*Is wholesale available?
Yes just send me an email to discuss you requirements